This business is not BBB accredited.Additional Locations
Phone: (570) 343-1221 View Additional Phone Numbers 1001 N Washington Ave, Scranton, PA 18509
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Tom Hesser Chevrolet / BMW is a full service franchised auto dealer. In addition to selling new and used vehicles, they provide a complete parts, service, auto repair and body shop. They also provide automotive detailing services.
The company also sells and services commercial truck & vehicles.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Tom Hesser Auto Group include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementDean Hesser, President
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Detailing Auto Diagnostic Service Auto Inspection Stations Auto Parts & Supplies - New Auto Renting & Leasing Auto Repair & Service Auto Services Truck Dealers Auto Body Repair & Painting