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          Find a Location

          Thompson BMW East, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Thompson BMW East, Inc.

              40 W Swamp Rd Doylestown, PA 18901-2442

            • Thompson BMW East, Inc.

              50 W Swamp Rd Doylestown, PA 18901-2442

            Business ProfileforThompson BMW East, Inc.

            New Car Dealers
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Thompson BMW East, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Thompson BMW East, Inc.

                40 W Swamp Rd Doylestown, PA 18901-2442

              • Thompson BMW East, Inc.

                50 W Swamp Rd Doylestown, PA 18901-2442

              BBB File Opened:
              11/4/1992
              Years in Business:
              38
              Business Started:
              2/10/1986
              Business Started Locally:
              2/10/1986
              Alternate Business Name
              • The Thompson Organization
              Business Management
              • Mr. Dennis Kelly, General Manager
              Contact Information

              Principal

              • Mr. Dennis Kelly, General Manager

              Customer Contact

              • Mr. Dennis Kelly, General Manager
              Additional Contact Information

              Email Addresses

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/08/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              My Statement goes as follows.On or about 3/20/21 a conversation took place between Andy G******** and myself regarding the repair work that was done incorrectly by there collision center in which I paid for. During that conversation she mentioned I would need to replace my battery soon which had nothing to do with my collision concern at that time so I did declined that repair as it had nothing to do with what we were addressing at that time. I mentioned to her that there was no indication that there was a need to replace the battery because there was no icons or anything in alert.I did take the car into the dealership to try to detect minor faults that I had noticed which was the proper thing to do in concern. But on numerous occasions the dealership was unable to detect any maul functions at the time of service.So moving forward the battery was replaced with just a suggestion of opinion from Andy the manager. Without duplicating an issue how would you know to replace a battery?After the replacement I have been having nothing but constant issues which I sent attached photos to support my case.I have never experienced no electrical issue on for before the replacement of the battery which I never knew I needed. The dealership should be responsible for doing a repair without duplicating the issue but only going by assumption of opinion shame on them.I had oil changes from the dealership the last one was in march 2022 and I’m constantly having to add courts of oil in and I did bring it to the dealerships attention and they told me it was completely normal to have to add them after a complete oil change per Michael the assistant manager. After the completion of the oil change I been having white smoke pump out of the tail pipe which can smoke out a hole street block Dennis K**** the manager told me this was normal for white smoke to come out of the pipe windows are constantly rolling down on there own.my computer screen keeps turning black as of 8/6/22 my battery lig

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