This business is not BBB accredited.Additional Locations
Phone: (703) 591-4800 View Additional Phone Numbers 3509 University Dr, Fairfax, VA 22030
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Jim McKay Chevrolet Inc include:
- Failure to respond to 7 complaint(s) filed against business
Factors that raised the rating for Jim McKay Chevrolet Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||12|
|Total Closed Complaints||14|
Additional Complaint Information
The Bureau opened its file in January 1968. Our file experience shows that customer complaints brought to their attention have been addressed promptly, however, one complaint was closed as disputed. The complaints generally allege repair problems and product quality. The company responded by making repairs and with their position in the matter. The Bureau's reports are based on our file information and experience over the past three years. As a matter of policy, the BBB does not endorse, recommend, or disapprove of any product, service or company. BBB reports are provided solely to assist you in exercising your own best judgement and are subject to change. Information in this report is compiled from sources deemed to be reliable. The Bureau, however, cannot guarantee the accuracy and completeness of the information.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Justin W. Crawford, General Manager, No longer handeling complaints, IC Ms. Rahel Mengistu, Complaint Handler
Auto Dealers - New Cars