Business ProfileforJack Giambalvo Motor Co., Inc.

Iwant to know a little about my rights and what I do. I have a 2011 ******* ****** hybrid. I brought my vehicle to jack giambalvo on or around August 2022 because I tried changing the lights in the interior and I believe I blew a fuse the car, the vehicle had power but not enough to turn over the engine now it's been about 8 months and they have yet still found a diagnosis to my vehicle I understand I did not purchase my vehicle from them but since it is hybrid I brought to them to diagnose and repair and I still have 0 answers what can I do I'm paying insurance on my vehicle and it's registered and it's been it their shop this whole time (8months) with no explanation I need a answer this is very stressful for me and my family, I have a family of 6 so 2 vehicles are definitely need in my household and now this is becoming a situation I would like my car back fixed exactly why I brought it to the dealer and not a little cheap shop around town. Their explanation is their busy and their trying to figure it out they finally just brought the car into a bay this week so this whole time my car was in a parking lot and they don't even have it on their work boards or anything what can I do to resolve this I feel it's unfair. I call and no one can give me answers only this one guy Fran and he has been giving me excuses back to back this has my anxiety over the top its making my life more difficult.