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          Herson's Honda Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforHerson's Honda Inc.

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.67/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/19/1991

            Years in Business: 103

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Auto Dealership, New & Pre-Owned Auto Sales, Parts, Service & Maintenance, Collision Center, Finance

            Business Details

            BBB File Opened:
            2/19/1991
            Years in Business:
            103
            Business Started:
            1/19/1921
            Accredited Since:
            2/19/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of NW10002345 for this business, issued by Motor Vehicle Administration (MVA)-MD

            These agencies may include:

            Motor Vehicle Administration (MVA)-MD

            6601 Ritchie Highway NE

            Glen Burnie MD 21062

            (410) 768-7000

            http://www.mva.maryland.gov/businesses/dealers/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Herson's Superstore
            • Herson's Kia
            Business Management
            • Mr. William K. Andrakakos, VP
            • Mr. James Bowker, Office Manager
            • Mr. Gregg Patterson, Service Director
            Contact Information

            Principal

            • Mr. William K. Andrakakos, VP

            Customer Contact

            • Mr. William K. Andrakakos, VP
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/08/2021

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Answered
            They (***** and *****) lied on multiple occasions about their reps contacting me via text. Morons!
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Igor S

            2 stars

            12/28/2022

            I would not recommend to bring you car for service to this dealer. My 2018 Honda CR-V needed B1 service. I scheduled an appointment with Herson's Honda Service deaprtment one week in advance ans I mentioned that I did not want to rotate tires and that I only needed to change oil and filter. They did not mention anything about any other service and did not give me the estimated price. I brought my 2018 Honda CR-V to Herson's Honda service department at 8 am and repeated that I only need to change oil and filter. They told me that my car would be ready by 10:30 am and that someone would call me when my car is ready. I went home. When I was at home waiting for the call Herson's Honda sent me a message and called me trying to sell a new battery and new tires to me. I refused. Nobody called me at 10:30 am about my car readines, nobody called me at 11:00 am either. So I decided to go to the dealership. I arrived at 11:30 I found that my car was not ready. I had to wait. When my car was ready they gave me invoice for $248. I could not believe that oil and filter change can cost $248. But they told me that they did some inspections and that I have to pay for that. Should they give me an estimate before starting the service? Anyway, I spent 3 and half hours of waiting and paid $248 when I expected to pay between $70 and $80. I do not recommend to come to this place for your Honda service. Way too expensive and too slow.

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