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Find a Location

Chevy Chase Automotive LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Chevy Chase Automotive LLC

      7701 Wisconsin Ave Bethesda, MD 20814-3521

    • Chevy Chase Automotive LLC

      7725 Wisconsin Ave Bethesda, MD 20814-3521

    Business ProfileforChevy Chase Automotive LLC

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    At Chevy Chase Acura, you will also find a wide selection of used, pre-owned and certified pre-owned cars to choose from. 

    Business Details

    This is a multi-location business.

    Find a Location

    Chevy Chase Automotive LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Chevy Chase Automotive LLC

        7701 Wisconsin Ave Bethesda, MD 20814-3521

      • Chevy Chase Automotive LLC

        7725 Wisconsin Ave Bethesda, MD 20814-3521

      Location of This Business
      7701 Wisconsin Ave, Bethesda, MD 20814-3521
      BBB File Opened:
      6/1/2001
      Years in Business:
      23
      Business Started:
      2/20/2001
      Business Started Locally:
      9/1/1939
      Business Incorporated:
      2/1/2001
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Chevy Chase Acura
      • Chevy Chase Cars
      • Chevy Chase Chevyland
      Business Management
      • Mr. Sam Weaver, Vice President
      • Mr. John Bowis, President
      Contact Information

      Principal

      • Mr. Sam Weaver, Vice President
      • Mr. John Bowis, President

      Customer Contact

      • Mr. Sam Weaver, Vice President
      • Mr. John Bowis, President
      Additional Contact Information

      Fax Numbers

      • (301) 657-9184
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/12/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Purchased a vehicle on May 13, 2021 from ***** of Chevy Chase. While working out the details with salesman, we requested Chesapeake Bay tag for the vehicle. They advised there would be an additional $20 charge for these plates, which we agreed to pay. While completing all of the paperwork we asked numerous times about the plates to ensure they would order the correct set. They assured us they were to be ordered. I contacted them after receiving the wrong tags by phone and email. They told me to go exchanged them myself and he'd reimburse me. That was unacceptable. He then said he would send new temp tag and get correct tags. None of which ever happened. Called many times and left messages which were never returned. Tried reaching out to management and sales rep many times with limited results. Last conversation with ***** was in mid-July. He advised he'd have it fixed in 2 weeks. Emailed him again 7/29/21 and have not heard back. They're refusing to follow up and fix the matter.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Debra L

      1 star

      12/29/2022

      Buyer beware! Dishonest and attempted to swindle us on the purchase of a 2020 ***** *** *********************. Company is representing the car as Certified and without accidents. Our initial communication regarding this vehicle started the evening before we saw the vehicle. Terms of purchase had been negotiated. The following afternoon we drove from over an hour away to see the car and then we were left sitting and waiting another hour (while it became completely dark outside) for them to bring the car just so we could test drive it. (ODD- they knew we were coming) Took it on a very short test drive and then had to ask them to bring it to a place where there was more light so we could look the vehicle over thoroughly. They had us move the car to a dimly lit parking garage when there was a brightly lit parking area not more than 100 feet away. (ODD) We proceeded to carefully inspect the car and thought we were good when we discovered there was condensation in the headlights. Then we discovered that the vehicle had accident damage on the driver side fender and door area. Vehicle had been freshly painted (over-spray and paint bubbles we seen and acknowledged by sales rep) and the fender was misaligned! We also found out they were not going to honor the KBB trade-in amount that was determined using their website calculator. Horrible experience and tremendous waste of time. I truly expected better from Chevy Chase Acura. I will be reporting this to ***** Corporation.

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