Business ProfileforApple Nissan, Inc

I am reaching out to express how Apple Nissan hasn't given any reasonable solutions for damaging my car due to their negligence. I brought my vehicle to the service department back in March 2022 to have the coolant that was leaking into my engine fixed. I had the problem diagnosed by another mechanic, I had to fill my car up with coolant at least 2x a week. So, to hold me over for a week or two till the dealership could fix my car, the mechanic used a stop-leak compatible with my car to slow down the leak. Which was perfect because the dealership fit me in almost exactly 2 weeks later. I only had to fill the coolant reservoir once. I was very clear when I contacted Apple to setup the appt, even offered the mechanics number so if they needed to ask specific questions they could. I assumed the person doing the intake notated my entire speech about the coolant leak, and head gasket issues the leak was causing. I was not aware that when I picked up my vehicle from the repair that the leak was never fixed or even addressed/looked at. The paperwork I was given at the end of the service was very misleading by saying "leak was fixed" & “gasket valves replaced” I assumed that my car was fixed based off that wording. The result of my car not being fixed has now caused a domino effect of damage under my hood. October 2022, I called to setup an appt for my coolant leak to be looked at because I was experiencing the same issues from 7 months prior. Upon bringing it, i found out that they NEVER fixed my car for the coolant leak and since it wasn't fixed the stop-leak has clogged my system and now my entire cooling system must be replaced. They gave me a $3,400+ estimate that they WILL NOT take any responsibility for. The GM confirmed they fixed an "oil leak" instead of the coolant leak I brought it for. The miscommunication on their end is unacceptable. I want them to fix my car because they caused this damage! I should not be financially responsible for their wrongdoing.