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          Apple Ford of Red Lion has 1 locations, listed below.

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            Business ProfileforApple Ford of Red Lion

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Apple Automotive Group, Inc is a Full-service dealership - new cars and trucks as well as approved used vehicles. Service department, body shop, parts department and car wash

            Business Details

            BBB File Opened:
            3/1/2004
            Years in Business:
            24
            Business Started:
            5/19/1999
            Business Started Locally:
            5/19/1999
            Business Incorporated:
            5/19/1999
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Apple Ford
            Business Management
            • Mr. Bob Coleman, Manager
            • Ms. Renee Frey, Company Contact
            • Mr. Christopher Sechrist, President
            Contact Information

            Principal

            • Ms. Renee Frey, Company Contact
            • Mr. Christopher Sechrist, President

            Customer Contact

            • Mr. Bob Coleman, Manager
            • Ms. Renee Frey, Company Contact
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/16/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Randall W

            1 star

            12/29/2023

            Apple Ford did a PA State inspection on my 2017 CMax Platinum in September 2023. In December, I heard what sounded like metal on metal when braking. I thought it might have something to do the recharging system since the brakes were just inspected. They told me that "a brake line on the left front caliper went bad sometime after inspection which caused the caliper to lock up". I was an auto mechanic 40 years ago so maybe something has changed. I don't understand how a bad brake hose could cause a caliper to lock up. The recommended replacing both front calipers and flushing the brake fluid. I reluctantly agreed as I didn't feel I had much of a choice. They quoted me $1100. She then told me that the technician recommended also replacing the rear brakes. They just inspected the vehicle and reported no issues with the brakes! I declined the rear brakes as I am going to take it to another shop for their opinion. My wife went to pick up the car when it was ready and the bill was over $1300. When she protested, she was told they texted me that price. I have no texts regarding price at all. They agreed to take the price down to the quoted $1100 price. This is not the first issue I have had with Apple Red Lion. I have given them poor reviews on their service surveys that they send out after a service. Hmmm...I didn't get one this time. I will never go back to Apple. Their quotes are meaningless. The bill has always been higher than quoted when I go to pick up the vehicle. In many states, that is illegal. I wish PA would wake up and go to bat for consumers being scammed by auto repair shops.

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

            BBB Reports On

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