BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Golden Sunset Services Inc

Phone: (240) 468-8663 Fax: (240) 244-1415 View Additional Phone Numbers 7600 Woodyard Farm Rd, Uppr Marlboro, MD 20772 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business has applied for accreditation with BBB, and our initial review has found it to meet the BBB Code of Business Practices. Accreditation is pending consideration by the BBB Board of Directors, as required by BBB policy.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Golden Sunset Services Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Golden Sunset Services Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 11, 2011 Business started: 04/25/2011 in MD Business started locally: 04/25/2011 Business incorporated 11/29/2010 in MD
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Health And Mental Hygiene-MD
Spring Grove Hospital Center - Bland Bryant Building, 55 Wade Avenue, Baltimore MD 21228
Phone Number: (410) 402-8000
The number is 16AL1006-A.

Type of Entity


Business Management
Mrs. Bernice M. Narvaez, CEO/Owner Mr. Raymond Narvaez, President of Operations
Contact Information
Principal: Mrs. Bernice M. Narvaez, CEO/Owner
Customer Contact: Mr. Raymond Narvaez, President of Operations
Business Category

Assisted Living Centers & Adult Family Homes

Alternate Business Names
Golden Manor Assisted Living Facility Golden Manor Residential Service Agency

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.