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          Install Tech has 1 locations, listed below.

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            Business ProfileforInstall Tech

            Appliance Installation

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            6/12/2009
            Business Management
            • Mr. I S, Complaint Handler
            Contact Information

            Customer Contact

            • Mr. I S, Complaint Handler

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Sean S

            1 star

            04/21/2023

            Do not use this company for any reason. Hands down the worst company I've ever been forced to do business with. Hidden fees and misrepresentation from start to finish. Appointed to me by Lowe's to handle install of an in-counter cooktop. I was told by Lowe's, Install Tech's customer service, and the pre-installer that was sent out by Install Tech that the $218.99 install and haul away I paid for at the time of appliance purchase at Lowe's covered my installation. The pre-installer took measurements to ensure the new cooktop would fit and noted that four cuts would need to be made to widen the existing opening. On the day of installation, the installer (a 3rd party contractor hired by Install Tech) did not have any record of cuts needing to be made. Install Tech then tried to charge me an additional $280 to make the four cuts (two 1/2" and two 1") to complete the installation. When I called to question it, the woman on the phone tried to explain that the above-noted install fee only covered "basic installation" and that only included "placing the cooktop on the counter and connecting the wire." In total, they wanted $500 to do the installation of a $580 stove. She then tried to tell me I had already agreed to this pricing, which was quickly backtracked when I pointed out that I had never heard of it before. She then tried to shift the blame solely to Lowe's, who I haven't had contact with since completing the purchase. Ultimately I told the installer to leave and got a full refund from Lowe's for the installation and haul away.

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