BBB Business Review

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Description

Backyard Amusements, LLC is a premier moon bounce and inflatable rental company, serving Anne Arundel, Calvert, Charles, Prince George’s, and St. Mary's counties, the District of Columbia and Virginia. Backyard Amusements, LLC offers a large selection of bounce houses, interactive games, water slides and other great party equipment you need for a sensational event. 
 
Inflatables offer entertainment for kid, teen and adult parties.  Our rentals are great for your backyard party, school, church or corporate functions. We provide safe, fun inflatable entertainment. All of our rental equipment is cleaned and inspected before and after every event. You can be sure that safety always comes first at Backyard Amusements, LLC.
 
Backyard Amusements, LLC is excited and ready to fulfill all of your party needs and expectations. We have everything you need to make your event a success.  Browse our website and allow us the opportunity to fulfill your party needs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Backyard Amusements LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Backyard Amusements LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

53 Customer Reviews on Backyard Amusements LLC
Customer Experience Total Customer Reviews
Positive Experience 53
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 53

Additional Information

BBB file opened: June 30, 2010 Business started: 10/31/2005 in MD Business started locally: 03/17/2006 Business incorporated 09/30/2009 in MD
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Chistopher F Avery, Member/Manager
Contact Information
Principal: Mr. Chistopher F Avery, Member/Manager
Business Category

Amusement Park Equipment Party Supplies - Renting

Method(s) of Payment
Backyard Amusements, LLC accepts cash, Visa, MasterCard, Discover and American Express. The balance of payment for your rental is due prior to the set-up of the equipment. On the day of delivery, you may pay with cash  or to use a credit card on the day of the event there will be a $10 surcharge.
Refund and Exchange Policy
All deposits are final. However, if it becomes necessary to cancel your reservation, deposits are good for one year from the time of booking, if we receive your cancellation prior to your rental delivery. Backyard Amusements, LLC reserves the right to refuse to complete any event that has the potential to cause damage to its equipment or, in its opinion, may pose undue risk to others in the immediate area.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.