BBB Business Review

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This business is not BBB accredited.

Envirocare, LLC

Additional Locations

Phone: (301) 548-8830 View Additional Phone Numbers 5268 Nicholson Lane, Suite G380, Kensington, MD 20895 View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Envirocare, LLC include:

  • 41 complaint(s) filed against business
  • Failure to respond to 22 complaint(s) filed against business
  • 5 complaint(s) filed against business that were not resolved

Factors that raised the rating for Envirocare, LLC include:

  • Length of time business has been operating

Customer Complaints Summary Read complaint details

41 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 23
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 16
Total Closed Complaints 41

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Envirocare, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 21, 2011 Business started: 01/01/2011 in MD Business incorporated 11/05/2010 in MD
Type of Entity

Limited Liability Company (LLC)

Business Management
Complaint Handler Mr. Yoel Oliel, Managing Member Ms. Megan Edwards, Claims Manager
Contact Information
Customer Contact: Ms. Megan Edwards, Claims Manager
Principal: Complaint Handler
Principal: Mr. Yoel Oliel, Managing Member
Business Category

Air Duct Cleaning Carpet & Rug Cleaners

Alternate Business Names
EnvirocAir Duct & Carpet Cleaning Envirocare Services
Industry Tips
Air Duct Cleaning

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.