BBB Business Review

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BBB Accredited Business since

Neighborhood Specialists, Inc.

Phone: (703) 628-5205 Fax: (571) 333-1003 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are a family owned and operated business committed to honesty and customer satisfaction.  All of our work is done to code or better.  We are dedicated to make honest and precise diagnostics on every service call.  We are licensed and insured.  All of our technicians are trained and certified using the latest technology.  Our team complies with all the rules and regulations set forth by the EPA.  We offer annual service contracts to assure our customers year round comfort.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Neighborhood Specialists, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Neighborhood Specialists, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Neighborhood Specialists, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 25, 2006 Business started: 01/01/2002 in VA Business incorporated 05/03/2005 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Professional and Occupational Regulation (DPOR)-VA
9960 Mayland Drive, Suite 400, Henrico VA 23233
Phone Number: 804-367-8500
The number is 2705106262 B.

Type of Entity


Business Management
Mr. Stelios Vatikiotis, President
Contact Information
Principal: Mr. Stelios Vatikiotis, President
Business Category

Air Conditioning Contractors & Systems Furnace Sales & Service Heat Pumps Heating & Air Conditioning Thermostats Water Heaters - Repairing Air conditioning & Heating Contractors - Residential

Products & Services

Neighborhood Specialists, Inc. sells the following brand(s): Bryant, Carrier, Goodman, Lenox, Payne, Trane, York

Neighborhood Specialists, Inc. offers the following product(s): Air Cleaners, Air Conditioning, Annual Service Agreements, Gas & Electric Furnaces, Heating Pumps, Humidifiers, Programmable Thermostats, Water Heaters

Method(s) of Payment
Visa, MasterCard, Discover, Check or Cash.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.