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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Cropp Metcalfe meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Cropp Metcalfe include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 20 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||20|
Licensing, Bonding or Registration
These agencies may include:
Department of Professional and Occupational Regulation (DPOR)-VA
9960 Mayland Drive, Suite 400, Henrico VA 23233
Phone Number: 804-367-8500
The license number is 2701020634A.
Type of Entity
Business ManagementMr. Mitchell P Cropp, Owner Mr. Tim Cropp, VP Sales Mr. Ben Kelley, Director of HVAC
Air Conditioning Contractors & Systems