BBB Business Review

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This business is not BBB accredited.

Clipper Magazine, LLC

Phone: (717) 569-5100 View Additional Phone Numbers 3708 Hempland Rd, Mountville, PA 17554 View Additional Email Addresses View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Clipper Magazine, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 195 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

195 complaints closed with BBB in last 3 years | 16 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 39
Billing/Collection Issues 4
Delivery Issues 25
Guarantee/Warranty Issues 7
Problems with Product/Service 120
Total Closed Complaints 195

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Clipper Magazine, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5

Additional Information

BBB file opened: July 20, 2000 Business started locally: 08/01/1983 Business incorporated 05/01/2008 in PA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steve Hauber, CEO Ms. Lisa A. Cassino, Credit/Collections Manager Amy Hackman, Executive Assistant Ms. Donna Mumma, Collections Manager
Contact Information
Principal: Mr. Steve Hauber, CEO
Customer Contact: Ms. Donna Mumma, Collections Manager
Business Category

Advertising - Periodical Advertising - Shoppers Guides Coupon Services Internet Marketing Services Internet Selling Services Internet Shopping Advertising - Internet

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
Method(s) of Payment



American Express


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Alternate Business Names
Clipper Graphics Home & Decor LocalFlavor Menu Company Mint Magazine Savvy Shopper Total Loyalty Solutions

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.