Business ProfileforeLocal.com

When I first signed up for with Elocal lead services company was hoping it would be another supplemental income to my business along with another lead services that I currently have. Since then I must of received 15 leads, made the call for each lead at least 2-3 times along with text messages etc whatever it took to contact the potential clients. I made contacted with only 2, one of which already hired someone else, the other one customer told me she made the request last year and was confused get a call from me, which made me confused and doubtful about the rest of the leads. Then I tried to get a credit for some of the bad leads which was really hard to do, the rep. said it was a valid lead and that customer made the request and at the time needed someone to bid the project. by the way, some of the leads, customers never set up a voice mail so I couldn't leave any messages. When comparing to the existing leads company that I have at the same time, the ones that I made contacted, none of them on the phone was confused and when I needed to get a credit for the reps. are very helpful and understanding. So after hours and hours of trying to get a hold of the Elocal customers and my rep, ****** was hardly there to help but he was there to take my money. My rep said that I choose a program that has a slim of returns, I was thinking to myself why offer a program to me or why it was there in the first place, that has a slim or in my case zero returns. I'm filing this is because I felt that my $375.00 was not well spent because the service that was offered to me, in my mind was not supposed to be an option, knowingly by Elocal that it has minute % of return. Also the customer service was not helpful, I felt I have walk through fires to get a refund, to me its not worth it to set out an hour to dispute a $15.00 potential credit. I tried to explain this to my rep but it seems that he has all the answers.