BBB Business Review

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This Business is not BBB accredited

Consumer Payday Loans

Phone: (202) 821-4194 View Additional Phone Numbers 200 Independence Ave SW, Washington, DC 20201


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Consumer Payday Loans include:

  • 56 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business
  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Consumer Payday Loans include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

56 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 5
Delivery Issues 13
Guarantee/Warranty Issues 1
Problems with Product/Service 36
Total Closed Complaints 56

Additional Complaint Information

The physical address supposedly associated with this entity is that of a federal government office building.  Consumers should be wary of promotions seeking payments in advance.  If you have sent funds, you might register your dispute with Internet Crime Complaint Center, IC3.gov, an interagency clearing site for such matters requiring investigation/enforcement actions by federal agencies.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Consumer Payday Loans
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 25, 2012 Business started: 01/01/1978
Business Management
Mr. Richard Chimona, Owner
Contact Information
Principal: Mr. Richard Chimona, Owner
Business Category

Advance Fee Brokers

Alternate Business Names
Consumer Credit Loans Consumer Payday
Industry Tips
ADVANCE FEE LOAN BROKERS
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.