BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Metro Public Adjustment, Incorporated include:
- 42 complaints filed against business
Factors that raised the rating for Metro Public Adjustment, Incorporated include:
- Length of time business has been operating.
- Response to 42 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||36|
|Total Closed Complaints||42|
Additional Complaint Information
Complaints about this company generally concern customer service issues such as response time by the company for customer updates and receiving complete payments in a timely fashion. Some complaints allege the consumer value received for a casualty was not the equivalent of the value promoted at the time of contracting with the adjuster.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of State-PA
PO Box 2649, Harrisburg PA 17105
Phone Number: 717-787-8503
The number is 646376.
Type of Entity
Business ManagementMr. Steven J. McCaffrey, President Mr. Brian Bell, Regional Vice President Mr. Robert (R.L.) Erwin, Executive Vice President Mr. Bill Underkoffler, Director of Adjusting
Adjusters - Public
Alternate Business NamesMetro Public Adjusters
Before filing a complaint, the firm requests consumers contact Ms. Terry Desher of the firm at 215-633-2800, extension 1001.