BBB Business Review
BBB Accredited Business since
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AAA North Penn provides travel & motor club services for their members.
A BBB Accredited Business since
BBB has determined that AAA North Penn meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for AAA North Penn include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||4|
Type of Entity
Business ManagementMr. Glenn Smith, President/CEO Mr. Ellen Bialczak, Assistant Vice President Ms. Linda Brown, Vice President Member Services Mr. Eric W. Feerar, Vice President of Travel Ms. Margret McCormick, Controller/CFO Mr. Glenn Zumbach, Chief Operating Officer
Road Service - Automotive Travel Agencies & Bureaus