BBB Business Review

Text Sizesmallmediumlarge

BBB Accredited Business since

Terminix International Company LP - All Company Owned Locations in Metro Washington DC & Eastern PA

Additional Locations

Phone: (866) 224-4661 Fax: (800) 722-7041 View Additional Phone Numbers 44880 Falcon Place, #117, Sterling, VA 20166 http://www.terminix.com


View BBB Rating for Terminix International Company LP - All Company Owned Locations in Metro Washington DC & Eastern PA's headquarters.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

The company offers termite and pest control services for residences and commercial enterprises. The company also offers franchise opportunities. The company has 387 company-owned locations nationally.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Terminix International Company LP - All Company Owned Locations in Metro Washington DC & Eastern PA meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

The company's headquarters and company-owned locations throughout the country participate as BBB Accredited businesses. This means they support the Bureau's services to the public and meet our BBB Accreditation standards.


BBB Complaint Information

Find aggregate BBB complaint information for Terminix International Company LP - All Company Owned Locations in Metro Washington DC & Eastern PA. BBB of the Mid-South has the full report as that BBB handles all complaints for Terminix International Company LP - All Company Owned Locations in Metro Washington DC & Eastern PA.


Additional Information

BBB file opened: April 01, 1995 Business started: 01/01/1927 Business started locally: 04/10/1995
Type of Entity

Limited Partnership (LP)

Business Management
Mr. Thomas Brackett, President
Contact Information
Principal: Mr. Thomas Brackett, President
Customer Contact: Ms. Rene Crone, Executive Serivces Supervisor
Business Category

Pest Control Services

Alternate Business Names
Terminix Terminix International, LP Terminix Pest Control
Additional Information

General Comments

When the pest control job gets too big for a flyswatter, a mousetrap or a do-it-yourself spray, it's probably time to call in a professional service. Before you do, check around for a reliable one. Avoid anyone who comes to your home uninvited and offers to give your house or business a free inspection. Be on the lookout for those without any qualifications who call themselves pest control specialists. Ask friends and neighbors to recommend companies. Your county agricultural agent is a good source of information on reliable pest control companies.

Before you sign a contract for pest control services, be sure you fully understand the extent of infestation, the work necessary to solve the problem, the price and terms of payment. Know what the guarantee covers, how long it lasts, and what you must do to deep it in force. Also check the contract to determine whether continued prevention and control is included. Don't expect one application or a series of treatments to last indefinitely. Some pest control companies offer renewable re-treatment warranties.

Be sure the company has liability insurance to cover any damages to your home or furnishings. Also enusre that the company is proberly licensed, if your state requires licensing of pest control companies, to use pesticides.

If a sizable amount of money is involved, don't hesitate to get several estimates. Even termite damage won't get significantly worse if you wait a week or two before authorizing treatment. Once you are confident of the company's reputation, follow exactly any special instructions designed to protect food, household objects, pets and the general safety of your family.

Business Management

Terminix maintains its Headquarters location at 860 Ridge Lake Boulevard, Memphis, TN 38120.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.