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Find a Location

Better Termite & Pest Control Co. has 1 locations, listed below.

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    Business ProfileforBetter Termite & Pest Control Co.

    Pest Control

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Better Termite & Pest Control is a close-knit, family-owned business dedicated to protecting our customers' homes and properties from insects and the damage they cause since 1968. 

    Business Details

    Location of This Business
    2647 Duke St, Alexandria, VA 22314-4508
    BBB File Opened:
    6/1/2001
    Years in Business:
    56
    Business Started:
    1/19/1968
    Business Incorporated:
    9/16/1968
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 972 for this business, issued by Virginia Department of Agriculture and Consumer Services (VDACS)-VA

    These agencies may include:

    Virginia Department of Agriculture and Consumer Services (VDACS)-VA

    102 Governor Street, 1st Floor

    Richmond VA 23219

    (804) 786-3798

    Fax: (804) 7869149

    http://www.vdacs.virginia.gov/pesticide

    Type of Entity:
    Corporation
    Business Management
    • Ms. Susan Schulz, Office Manager
    • Mr. George Schulz, Owner
    • Ms. Tina Schulz, Complaint Handler
    Contact Information

    Principal

    • Mr. George Schulz, Owner

    Customer Contact

    • Ms. Susan Schulz, Office Manager
    • Mr. George Schulz, Owner
    • Ms. Tina Schulz, Complaint Handler
    Additional Contact Information

    Fax Numbers

    • (703) 683-1655
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Pest control

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/26/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    I have been subscribing service with Better Termite since around 2015. The agreement is for a year and they come every other month to spray insecticide. The way the agreement was the crew comes and sprays my home at ***********************, Aldie, Va *****, every other month based on our discussion before they come. If I skip a month and they said that they make up for unused spray by coming until the all service (6 visits are used). Meaning though the contract is for a year if there are unused months they come after the year ends to complete the 6 sprays. This normally happens once or so when there is some inconvenience. With that understanding they serviced my home for years. But they tried to charge me for extra visits. They said that I owed them for visits after the contact ended. I told them that they should have let me know the change that all services must be used with a year. Like use it or loose it. The crew shouldn't have come after the contract ended without my request.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

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