BBB Accredited Business since

Charlestown Paving & Excavating, Inc.

Additional Locations

Phone: (610) 644-1693 Fax: (610) 695-9084 PO Box 434, Devault, PA 19432


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Charlestown Paving & Excavating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Charlestown Paving & Excavating, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Charlestown Paving & Excavating, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 07, 2010 Business started: 02/01/1987 in PA Business incorporated: 05/01/1997 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office of the Attorney General-PA
Strawberry Square, 14th Floor, Harrisburg PA 17120
Phone Number: 800-441-2555
The number is PA013324.

Type of Entity


Business Management
Mr. Drew Alleva, President Mr. John Bureski, Treasurer
Contact Information
Principal: Mr. Drew Alleva, President
Business Category

Paving Contractors Asphalt

Additional Locations

  • 3267 Phoenixville Pike

    Frazer, PA 19355

  • PO Box 434

    Devault, PA 19432


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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

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BBB Complaint Process

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Complaint Detail(s)

7/27/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Charlestown Paving installed a new driveway at our home. We have many spots on the driveway where the stones are coming loose and creating divots in the driveway. In addition, stones used in the foundation under the asphalt are appearing through the blacktop. A different contractor has told us it appears that not enough asphalt was used on top of the stones. Also, in the top layer of the driveway, there are spots within the asphalt where the stones are larger and further apart than in other areas. The concern is that this will lead to cracking in the driveway. We have called 4 times and have been told that the owner, **** ******, the owner, would be calling to set up an appointment to stop by and address these issues. To date, no calls have been received.

Desired Settlement: The owner needs to come to the house and address these issues and make any repairs necessary.

Business Response: We have been in contact with the customer to address any issue and resolve this matter.  As a company that has been in business for over 25 years in the same location, we do pride ourselves in our work and our reputation built on customer referrals.  We do offer a warranty with all of our work.