BBB Accredited Business since
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NOVAMOVERS Inc provides same-day and overnight moving & storage solutions to the Washington DC metropolitan area around the clock and from Virginia, District of Columbia and Maryland to North Carolina, West Virginia, Pennsylvania, Delaware, New Jersey and New York
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A BBB Accredited Business since
BBB has determined that Nova Movers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Nova Movers include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
U.S. Department of Transportation (DOT)-Federal
1200 New Jersey Avenue, S.E., Washington DC 20590
Phone Number: 202-366-9805
The license number is 2003401.
Type of Entity
Business ManagementMr. Amine M Fettar, President
Products & Services
Nova Movers offers the following product(s): Office and Commercial Relocation , Residencial Moving Services
Method(s) of PaymentForm of payment: Cash or credit Cards Only.
Refund and Exchange PolicyCancellation Policy:
Our Cancellation policy states that you must cancel your reservation within 72 hours of our arrival time, if you fail to cancel withinthe grace period, you will be charged a minimum weight or time. the original date of service is used as the basis for the Cancellationdate. Customers are able to reschedule their move date or time within the 72 hour window at no penalty, however, Should the job iscanceled after the rescheduling; the cancellation fee will still be applied
Alternate Business NamesSpeedoship Inc
The company originally operated as SpeedOShip until March, 2010, when it became Nova Movers.
Industry TipsMoving tips - General
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Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Additional Phone Numbers
- (703) 444-5390 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
|9/7/2012||Problems with Product/Service|