BBB Business Review
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BBB Accredited Business since
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Bekins A-1 Movers, Inc. is a full-service moving company that owns and operates 17 physical branches around the U.S. It provides local, intra/interstate and international moves. www.mybekins.com offers customers a modern, user-friendly way to get an estimate online, schedule an appointment and book a move.
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A BBB Accredited Business since
BBB has determined that Bekins A-1 Movers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Bekins A-1 Movers, Inc. at its headquarters and all its company-owned locations throughout the United States are a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bekins A-1 Movers, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 42 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||35|
|Total Closed Complaints||42|
Additional Complaint Information
BBB Complaint experience is a total for all 17 company locations. It is not reflective of any single branch location.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Public Utility Commission (PUC)-PA
Keystone Bldg., 400 North Street, Harrisburg PA 17120
Phone Number: 717-783-7349
Fax Number: 717-787-5813
The number is A108519.
Type of Entity
Business ManagementMs. Lori Moran, Executive Vice President Mr. David Caruso, Chairman Mr. Rick Herrington, General Manager Mr. Mike Rogers, Managing Director, Claims & Risk Management
Products & Services
Bekins A-1 Movers, Inc. sells the following brand(s): Bekins Van Lines
Bekins A-1 Movers, Inc. offers the following product(s): Apartment Moving, Artwork, Asset Management, Crating & Packing, Cubicle Installation, Distribution, Downtown Buildings, Equipment Rental, FF&E Services, Final Mile Delivery, Fine Furnishings, Household Moving, international moving services, interstate moving services, intrastate moving services, IT/Computer Relocation, Lab Relocation, Library Relocation, local moving services, Long Term Storage, Machinery Relocation, Military Moving, Office Moving, Onsite Moving, packing services, packing supplies and boxes, Project Management, School Relocation, Staging Services, Temporary Storage, Truckload and LTL, Warehousing
Method(s) of PaymentPersonal Checks