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          KnownHost, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • KnownHost, LLC

              1379 Dilworthtown Xing Ste 214 West Chester, PA 19382-8267

            Business ProfileforKnownHost, LLC

            Web Hosting

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Web Hosting, Dedicated Servers, Domain Name Registration & Transfer

            Business Details

            BBB File Opened:
            2/15/2012
            Years in Business:
            18
            Business Started:
            11/1/2005
            Business Started Locally:
            4/1/2011
            Business Incorporated:
            1/17/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Known Host, LLC
            Business Management
            • Mr. Justin Sauers, Director
            • Mr. Pavel Malyavko, Director
            Contact Information

            Principal

            • Mr. Justin Sauers, Director

            Customer Contact

            • Mr. Justin Sauers, Director
            Additional Contact Information

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/13/2022

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Unanswered
            1) Following Clarifications about reseller hosting and requirement of hosting various websites we signed up for 3years of Master reseller hosting with known Host LLC for $539.10 2) Service was NOT AS DESCRIBED where many of our customers and our websites were impacted.3) We received numerous complaints from website owners. One website owner wanted to fix the website via a web-designer who said "*******" need installing as they were missing on server. These come as standard in all web hosting companies as a standard feature but Known Host lack such basics.4) We had to forward this complaint to Known Host where COO Daniel P************ threatened to destroy the entire server with 25 websites. This is a threat of criminal damage as website is the entire business of some companies that host with us. 5) We are responsible for our customer websites. We have not confrontation Known Host instead we moved our websites away from danger of Known Host. This took around 3 months and then to be tested by each company for them to be fully happy at new server. 6) We had less than 3 months of hosting of 3 years package. We had to spend a lot of time and funds to get each website transferred. Parts of websites were missing. Some were distorted due to suboptimum servers and service of known Host. This costed us 860 for transferring of each website troubleshooting of missing elements of websites due to missing plugins /software of Known Host sub optimum servers.7) We requested refund numerous times but Known Host did not pay. 8) Known Host said that we violated their terms by making a complaint. It is a basic human right of expression of dis-satisfaction where Known Host has violated a basic Human right of expression.9) We hereby request a REFUND of $539.10 as this hosting WAS NOT AS DESCRIBED. 10) Ideally we should claim compensation for threatening of criminal damage, business interruption losses etc that we will not do. Just get funds we paid $539.10.

            Customer Reviews

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