BBB Business Review

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BBB Accredited Business since

Liquidity Services Inc

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Phone: (800) 498-1909 Fax: (202) 467-4056 View Additional Phone Numbers 1920 L St NW Fl 6, Washington, DC 20036 http://www.liquidation.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Liquidity Services Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Liquidity Services Inc include:

  • Length of time business has taken to respond to complaint(s)

Factors that raised the rating for Liquidity Services Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 217 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

217 complaints closed with BBB in last 3 years | 72 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 81
Billing/Collection Issues 13
Delivery Issues 17
Guarantee/Warranty Issues 8
Problems with Product/Service 98
Total Closed Complaints 217

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Liquidity Services Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: January 01, 2001 Business started: 01/01/2000 Business incorporated 11/01/1999 in DE
Type of Entity

Corporation

Business Management
Mr. William P Angrick III, CEO/Chairman
Contact Information
Principal: Mr. William P Angrick III, CEO/Chairman
Business Category

Internet Auction Service

Alternate Business Names
Dyscern.com Government Liquidation, LLC Liquidation.com Inc
Additional Information

According to information provided by the firm, it sells a mix of new, used and refurbished items of varying quality, which comes directly from the sellers. The company has a Dispute Resolution process to deal with buyer/seller disagreements. Customers are required to read and agree to the Terms and Conditions statements of the firm prior to entering registration; these terms are applied to all transaction interactions.

Industry Tips
ONLINE AUCTIONS
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.