BBB Accredited Business since
Phone: (215) 540-9183 View Additional Phone Numbers 1730 Jarrettown Rd, Dresher, PA 19025
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A BBB Accredited Business since
BBB has determined that Cardano Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Cardano Group, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
These agencies may include:
Office of the Attorney General-PA
Strawberry Square, 14th Floor, Harrisburg PA 17120
Phone Number: 800-441-2555
The number is PA043504.
Type of Entity
Business ManagementMr. James E. Cardano, President Ms. Carol Calvert, Executive Assistant
Alternate Business NamesThe Cardano Group
1730 Jarrettown Rd
Dresher, PA 19025
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Additional Phone Numbers
- (215) 540-8291 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: We signed a contract with The Cardano Group to renovate our home with a completion date for the job in the week of April 14th. The contract was signed on March 17, 2014 at our new home and a retainer of $5,000 was submitted. The work was promised via the contract and never delivered. The Cardano Group removed our existing 14 X 17 deck; removed all fixtures, floors and tile in three bathrooms; removed siding from the exterior of the home; damaged drywall throughout the home; damaged brand-new carpets and moldings; removed portions of the family room and basement ceiling and walls; damaged the entire family room walls; replaced windows and provided no insulation; installed a new broken window in the master bathroom; damaged the interior closet in the laundry room; removed interior windows sills, cut several holes in the bedrooms, garage bathrooms and removed the garage door opener. These items have not been repaired or replaced. A total of $28,476 has been paid to date. After four and a half weeks, none of above items have been replaced or repaired. Now, the Cardano group is now requesting an additional $16,000 and none of the contracted items have been completed. We have before and after pictures and to show that our home is no longer livable due to the actions of this business.
Desired Settlement: Our family has suffered a tremendous lost of the use of our home due to the damages created by The Cardano Group. We cannot move into our home because we have no functioning bathrooms and ceiling and walls have been removed. We would like Jim Cardano to stop demanding, harassing and sending threatening emails asking for additional payments on work that has not been completed. We have asked for a itemized breakdown of the additional items and he has failed to provided this information. We are asking that he stop contacting us regarding this matter as our family has suffered enough through this process.
May 2, 2014
Dear *** *****,
|4/14/2014||Problems with Product/Service|