Business ProfileforCool It Heating & Air Conditioning, LLC

The company, Cool- It Heating & Air Conditioning, charged my credit card for 3 transactions that had nothing to do with me. In May of 2021, there were charges to my credit card (5/26/21 for $40.00 and 5/27/21 for $23.95) The people who purchased my home in 2019 set up automatic withdrawal with Cool It for the heating/cooling system, which naturally came with the house. Unbeknownst to me, Cool It still had my credit card information on file; when the credit card the new owners of ** ******* **. had on file expired, Cool It defaulted the payments to my credit card. I called them immediately when I saw these charges, 6/15/21. The owner was all apologies and said he would take care of it. On my next credit card statement another charge of $23.95 was there 6/27/21. I called again, and got the same response, so sorry. The next statement, July 2021, two of the charges were removed, $40.00 and 1 for the $23.95. I called once again 7/14/21 to tell them that 2 of the 3 charges were recovered but not the third. I was told they would take care of it . I called again in August, more excuses and I finally told them to just write me a check. I called today 1/10/22 to tell them I had yet to receive my money. The owner Bill was rude, due to my frustration, I was loud in my tone, yet he gave the same excuses as to why the money was not returned or credited to my card. I told the owner that I was going to call the credit card company or the Better Business Bureau and before he hung up on me, he said, " do what you have to do". In essence this business has stolen $23.95 from me, used my credit card without my authorization and they knew I had sold the house in 2019 because I notified them that there would be a change in ownership. I have been patient up to this point and I hope you can notify this company and help me get my money back. Thank you very much. Again the company is Cool It Heating and Air Conditioning, * ********** **. Media, PA *****  ###-###-####