Candela Gentlase Laser Hair removal
BBB Accredited Business since
Phone: (703) 807-0166 1700 North Moore St. Suite # 390, Arlington, VA 22209
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Established in 2001, Capital Laser has specialized exclusively in laser hair removal and is a pioneer of the laser hair removal industry.
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A BBB Accredited Business since
BBB has determined that Capital Laser Hair Removal meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Capital Laser Hair Removal include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||3|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of Professional and Occupational Regulation (DPOR)-VA
9960 Mayland Drive, Suite 400, Henrico VA 23233
Phone Number: 804-367-8500
The license number is 1264001229.
Type of Entity
Business ManagementMs. Sue Lee, Director
HAIR REMOVAL - LASER & ELECTROLYSIS
Products & Services
Capital Laser Hair Removal sells the following brand(s): Candela Gentlase, Laser Hair removal
Alternate Business NamesTJS, Inc.
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Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
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BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Complaint Trends - Last 3 Years
Customer Review Trends
|12/6/2012||Problems with Product/Service|
|11/14/2011||Problems with Product/Service|
|4/27/2011||Problems with Product/Service|