This Business is not BBB accredited

Lee and Sohn Corporation

Phone: (571) 243-8032 7060 Tech Circle, Manassas, VA 20109


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Lee and Sohn Corporation include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Lee and Sohn Corporation include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Additional Information

BBB file opened: September 10, 2007 Business started: 09/27/2004 in VA Business started locally: 09/27/2004 Business incorporated: 10/15/2003 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Professional and Occupational Regulation (DPOR)-VA
9960 Mayland Drive, Suite 400, Henrico VA 23233
Phone Number: 804-367-8500
The number is 2705081988 A.

Type of Entity


Business Management
Mr. JaeJun Lee, President Ms. Samantha Lee, Vice President
Contact Information
Principal: Mr. JaeJun Lee, President
Customer Contact: Ms. Samantha Lee, Vice President
Business Category

Floor Laying, Refinishing & Resurfacing Floor Materials - Retail Contractors - Flooring

Alternate Business Names
Cascade Flooring

Additional Locations


    7060 Tech Circle

    Manassas, VA 20109 (571) 243-8032


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Types of Complaints Handled by BBB

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Complaint Detail(s)

3/15/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: ******* Flooring installed flooring in my condo about 2 years ago. The installation went fine and the contract was completed to my satisfaction. I recently noticed that part of my flooring has become loose. I contacted ******** *** of ******* Flooring to find out when she could repair the flooring. I spoke with her one time over the telephone around January 2, 2014. She told me that she had recently gotten back from being overseas and that once she got settled, she would contact me. It is now February 9, 2014 and I have not heard from her. I have called her several times and also e-mailed her, but she does not respond. I have called and e-mailed about 10 times since early January, but no one gets back to me. I am frustrated that her business is not responding to repair my flooring. I am not sure why she does not contact me to make an appointment.

Desired Settlement: All I need ******* Flooring to do is contact me to make an appointment to repair my flooring. It is a simple job for them, I believe. I am frustrated that they do not answer their telephone or respond to e-mails.