BBB Accredited Business since
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Preferred Warranties offers pre-owned vehicle service contracts through qualified dealers. There are several levels of coverage available in terms ranging from 3-36 months. All plans include 24/7 emergency road service for the terms of the service contract/
A service contract is a promise to perform (or pay for) certain repairs or services. Sometimes called an "extended warranty," a service contract is not a warranty as defined by federal law. A service contract may be arranged at any time and always costs extra; a warranty comes with a new car and is included in the original price.
The separate and additional cost distinguishes a service contract from a warranty.
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A BBB Accredited Business since
BBB has determined that Preferred Warranties Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Preferred Warranties Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 32 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||32|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMs. Kim Krammes, Executive/Legal Assistant Miss Colleen Jones, Complaint Contact Ms. Helen Sluzis, Marketing & Public Relations
Extended Warranty Contract Service Companies Extended Warranty Contract Service Companies Auto Parts & Supplies - Used & Rebuilt Auto Warranty Processing Service