BBB Accredited Business since
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This company is a Residential and Commercial Electrical Contractor that specializes in IP and analog Security Camera Systems for home and business, Custom Home Theaters, Burglar Alarms, Access Control Systems, Computer wiring, Advanced Wireless Network setup and installation, Standby Generator Systems, Landscape Lighting.
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A BBB Accredited Business since
BBB has determined that Anthracite Electric, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Anthracite Electric, LLC include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Office of the Attorney General-PA
Strawberry Square, 14th Floor, Harrisburg PA 17120
Phone Number: 800-441-2555
The number is PA 016186.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Michael Shea, Owner
Electricians Electrical Power Systems (Residential & Commercial) - Backup Systems Home Theater Speakers - Wholesale & Manufacturers Security Systems Consultants Security Cameras Burglar Alarm Systems - Dealers, Monitoring & Service Contractor - Low Voltage Systems
Products & Services
Anthracite Electric, LLC sells the following brand(s): Bose, Digital Watchdog, Flir, GE, Generac, JBL, Klipsch, Leviton, Logitech, Lutron, Mobotix, Onkyo, Proficient Audio, Qolsys, RBH Access, Sharp, Sony, Square-D, Yamaha
Anthracite Electric, LLC offers the following product(s): Access Control Systems, Burglar Alarm Systems, HDTV, Projectors and Screens, Intercom systems, Networking Equipment, Security Cameras and Supplies, Sound System Speakers and Components, Standby Generators and Transfer Switches
Method(s) of PaymentCash, Check, and all major Credit Cards
Refund and Exchange Policy30 Day Money Back Guarantee
1106 Stafford Ave
Scranton, PA 18505 Directions
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Types of Complaints Handled by BBB
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BBB Complaint Process
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
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Additional Phone Numbers
- (877) 222-0469(Phone)
- (570) 877-0817(Phone)
Additional Email Addresses
- - Customer Service
- - Technical Support
- - Sales
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.