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Find a Location

Absolute Electric LLC has 1 locations, listed below.

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    Business ProfileforAbsolute Electric LLC

    Electrician
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 2/14/2007

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Panel Upgrades, EV Chargers, Troubleshooting, New Circuits, Surge Protection, Ceiling Fans, Attic Fans, Bath Fans, Transfer Switches, Smoke Detectors, Hot Tub Wiring, Security Lighting, Under-Cabinet Lighting, Recessed Lighting, Outlets, Switches & Dimmers, Home Electrical Safety Inspections, and so much more...

    Business Details

    Location of This Business
    111 Carpenter Dr Ste C, Sterling, VA 20164-4462
    BBB File Opened:
    2/9/2007
    Years in Business:
    17
    Business Started:
    7/19/2006
    Business Incorporated:
    7/19/2006
    Accredited Since:
    2/14/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2705109135 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 10/31/2024.

    These agencies may include:

    Department of Professional and Occupational Regulation (DPOR)-VA

    9960 Mayland Drive, Suite 400

    Henrico VA 23233

    (804) 367-8500

    http://www.dpor.virginia.gov

    BBB records show a license number of 12162 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD. The expiration date of this license is 7/25/2024.

    These agencies may include:

    Department of Labor, Licensing and Regulation (DLLR)-MD

    500 N. Calvert Street, Room 308

    Baltimore MD 21202

    (410) 230-6231

    http://www.dllr.maryland.gov/license

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Shauwn Collins, Member/Manager
    Contact Information

    Principal

    • Mr. Shauwn Collins, Member/Manager

    Customer Contact

    • Mr. Shauwn Collins, Member/Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William P.

    5 stars

    01/13/2024

    Had a heavy-up done by Absolute Electric LLC in September 2020. The warranty was for one year on the labor. On January 11, 2024, I called and spoke to Rob Smith in Service and told him about a rainwater leak that had ended up in my breaker panel inside. Even though this is 3-1/2 years after the work was done, Rob came out the very next day on January 12, 2024, to investigate. He checked the breaker box inside, where the cables entered the house, then went outside checking inside the meter panel. Finding no sign of leaks in the meter panel, Rob felt the most likely place rainwater could have entered was at the weather-head where the aluminum neutral conductor enters the cable sheathing, possibly allowing rainwater to follow the neutral all the way down through the cable sheathing and into the breaker box. The weather-head had been re-mounted by a siding contractor after Absolute had finished their installation. Still, Rob re-mounted it again positioning it for a better drip edge for water runoff and then applied electrical putty around the neutral where it entered the cable sheathing. This being a 3-1/2-year-old job, this was well above and beyond service for any contractor. As an added surprise, he didn't charge me any fee.

    Absolute Electric LLC Response

    01/15/2024

    Dear Mr. P***, I hope this message finds you well. We sincerely appreciate you taking the time to share your recent experience with Absolute Electric LLC on your heavy-up project from September 2020. It is our commitment to provide top-notch service, and your feedback reinforces that we are on the right track. We are thrilled to learn about the prompt and thorough response you received from Rob S**** in Service regarding the rainwater leak issue. Rob's dedication to addressing the situation reflects the high standard of service we aim to deliver. His meticulous investigation, re-mounting of the weather-head, and application of electrical putty demonstrate our team's commitment to going above and beyond to ensure your satisfaction. Your acknowledgment of Rob's efforts is truly appreciated. We understand the importance of maintaining the integrity of our work, and Rob's actions exemplify our commitment to standing by our projects even years after completion. We are delighted that you found his service exceptional. Moreover, we would like to express our gratitude for your understanding and cooperation. Customer satisfaction is our priority, and your positive experience motivates us to continually strive for excellence in our services. Best Regards, Eddie C******* Office Manager Absolute Electric

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