Business ProfileforCaleco

I moved into an apartment complex that has laundry machines supplied by this company. I've reached out numerous times about the machines not working. Told multiple times that repairs have been made. My apartment complex has reached out and there have been no resolutions. I've attempted to use the machines multiple times using the swipe card they provide and we put money onto, and at this point I've lost $30+ The machines will refuse to turn on, or if they do they don't complete spin cycles leaving your clothes drenched in dirty water. The dryers won't dry the clothes, I believe they stop without even running the full hr long cycle they're supposed to. I've reached out about refunds and have yet to receive a response from them. I've asked nicely for repairs to be made so the machines can be operable or to have the machines replaced if they're that far gone. They have some of the worst customer service, and seem to be refusing to fix this issue. The apartment complex Long View apartment homes has also been an issue as they seem to be dragging their feet with the issue.