Business ProfileforBest Auto Glass

Avoid at all costs!!! Agreed to pay $500 based on the promise the windshield would not need recalibration (said they've done it a thousand times) and guess what? Lane assist doesn't work anymore!! I had left town so he said to come back when in town, explained to him that I travel for business and that it could take a month or two (sent him the picture of the inactive lane assist message a day after I left his shop). On top of that, there was a small dent above the windshield on the body! I didn't care about the small dent, but now I don't have lane assist and they don't want to help! I got scammed! I wish I went with another company! One employee even admitted they fired the guy who worked on my van. I will file a complaint with bbb and dispute the charge as this is not fair. Terrible service. Ali is nice until you pay them, then he changes. If anything goes wrong during installation, they won't take responsibility. No ethics! Came back to town 45 days later and went to see him as we agreed. Initially he said to come back tomorrow morning so that a tech could take a look but then he said if it needs recalibration that I would pay half of it! I agreed on $500 because they said recalibration would not be required, they never told me it might. Then when I showed him the damage, he got angry for some reason and said not to come back and he that he doesn't wanna do anything. He also tried to say that it was fine when I left. Now I could get into an accident because of them! Van is not safe without lane assist. This was not the agreement. I have everything documented and audio recordings. And I will speak with my lawyer if I do. Avoid!