BBB Business Review

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BBB Accredited Business since

Precision Auto, Inc.

Phone: (301) 428-3447 Fax: (301) 428-0226 12811 Middlebrook Rd, Germantown, MD 20874

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We service anything under the hood of your vehicle and under the bottom of your vehicle, including brakes, tires, alignments, oil changes, check engine lights, suspension, wheel balancing, shocks/struts, BG flushing services, engine chemical cleans, transmission repair, etc.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Precision Auto, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Precision Auto, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 09, 1998 Business started: 01/19/1979 in MD Business incorporated 11/01/1982 in MD
Type of Entity


Business Management
Mr. Cornelius H A Wildman, President
Contact Information
Principal: Mr. Cornelius H A Wildman, President
Business Category

Auto Repair & Service Brake Service Engines - Fuel Injection Service & Parts Mufflers & Exhaust Systems Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Windshield Wipers Auto Services - Oil & Lube Tire Repair Auto - Emissions Testing Auto Repair - Steering & Suspension Auto Repair - Tune-Up Auto Repair - Maintenance Auto Air Conditioning Auto Diagnostic Service Auto Electric Service Auto Inspection Stations

Method(s) of Payment
VISA, MasterCard, Discover, American Express, Cash
Refund and Exchange Policy
We offer a 24 month/24,000 mile warranty on most services.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.