This business is not BBB accredited.Additional Locations
Phone: (610) 432-3010 Fax: (610) 432-4110 View Additional Phone Numbers 1028 Union Blvd, Allentown, PA 18109
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Blvd. Auto Sales, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Robert Boreman, Owner Mr. Gary- OLD Hess, Service Manager Ms. Tracy Werley-Boreman, Complaint Contact
Auto Dealers - Used Cars
Alternate Business NamesBoulevard Auto Sales, LLC
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
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- Problems with Products or Services
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BBB Complaint Process
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BBB Reporting Policy
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Additional Phone Numbers
- (610) 443-2228(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: Because they sold me a junk car always need repair..I bought it in jan of 2013 since than its been giving me trouble only it had a few mons in april needed to repaired .This had issue since day one..its broken down more than I can drive it in the past year..I feel I got a bump deal with this car..this company does bad business....I feel they need to take this car off my hands..I can drive it a few weeks and its doesn't start.As of today January 27 2014 I haven't drove this in 3 weeks.The type of car is 2000 ***** ******..I feel something with this issue I am up in my age I my health is not good for this issue the stress of a car running is not good for my health..So please tell me what I can do...Thank you ********* *****
Desired Settlement: I would a different car when that works and less stressful...
Jan 30 2014
Problems with Product/Service
Read Complaint Details
Complaint: Purchased a vehicle as is with a currnet inspection sticker. However, certain items where not inspected as a pa state inspections requires. Breaks needed replacement within a week, tires, cv boot. Next week exhaust problems. Upon routine service, dealer noticed 2) defective motor mounts. Not noticed on supposed inspection. This car was purchased on good faith that it should be drivable for at least a year. The cost have really been way more than expected and necesary, and still continue to mount. I have contacted the pa state inspections department also. Will be filling a formal complaint against there license once i have all my documents and dates correct.
Desired Settlement: The owner is aware of the issues and has not even contacted me.
To Whom it May concern, 11/11/2013
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]