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Find a Location

Jones Dealerships has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Jones Dealerships

      1335 Manheim Pike Lancaster, PA 17601-3123

    • Jones Dealerships

      1340 Loop Rd Lancaster, PA 17601-3108

    Business ProfileforJones Dealerships

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Jones Dealerships has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Jones Dealerships

        1335 Manheim Pike Lancaster, PA 17601-3123

      • Jones Dealerships

        1340 Loop Rd Lancaster, PA 17601-3108

      Location of This Business
      1335 Manheim Pike, Lancaster, PA 17601-3123
      BBB File Opened:
      8/1/1977
      Years in Business:
      64
      Business Started:
      1/1/1960
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Jones Pontiac Buick GMC Truck
      Business Management
      • Mr. Don Lookenbill, Service Director
      • Mr. Ed Haldeman, Service Technician
      • Mr. Steven G. Jones, President
      Contact Information

      Principal

      • Mr. Steven G. Jones, President

      Customer Contact

      • Mr. Steven G. Jones, President
      Additional Contact Information

      Fax Numbers

      • (717) 293-2857
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ga A

      1 star

      08/19/2023

      The service department has left the inside of my vehicle dirty and stained. If your windshield is tinted they will make you sign a paper stating they will cut around the tint.... However, when you see that they ripped your tint in actuality, that's a different story. Those guys in that department do not care!..... The dealership cares sooo much when you want to purchase a vehicle or if they want you to trade yours in, but once the deal is done, they could care less....... unless you look a certain way, or are in a particular tax bracket.

      Jones Dealerships Response

      08/21/2023

      Hello, I'm so sorry for the dirt or stains that you found inside your vehicle. I would love the opportunity to clean or remove these marks or stains at your convenience. In regards to the tint that was applied to the windshield. this is a customization to vehicles that is illegal as per the vehicle code in PA, but there is confusion if it is rejectable for the purposes of PA State Safety Inspection. That being said, we have not been rejecting vehicles for having tint on the windshields, however it is very challenging to to remove the existing inspection stickers due to the angle of the windshields and the close proximity to the dash that limits access to remove the stickers without collateral damage to the surrounding tint. So to be transparent and up-font with our customers we make every effort to warn our customers ahead of time of these limitations we have and of the damage that may occur to the surrounding tint, before we remove the old inspection stickers. Best regards,

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