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BBB Accredited Business since

Blaise Alexander Family Dealerships

Additional Locations

Phone: (570) 368-8677 View Additional Phone Numbers 933 Broad St, Montoursville, PA 17754 http://www.blaisealexander.com

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Description

This company sells and services new and used autos. They are an authorized Chevrolet,Buick,Cadillac, GMC Truck, Kia, Subaru, Ford, Nissan, Chrysler, Jeep, Dodge, & Toyota Dealership with 9 locations.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Blaise Alexander Family Dealerships meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Blaise Alexander Family Dealerships include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

14 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 10
Total Closed Complaints 14

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Blaise Alexander Family Dealerships
See Trends in Complaints on Blaise Alexander Family Dealerships

Additional Information

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BBB file opened: September 14, 1987 Business started: 08/01/1980 in 0 Business started locally: 08/01/1980 Business incorporated: 07/28/1980 in PA
Type of Entity

Corporation

Business Management
Mr. Blaise Alexander, President Mr. ALAN SHANHOLTZ, GENERAL MANAGER Mr. Adam Alexander, Sec/Treasurer Mr. Dave Hornline, Service Manager Mr. Matt Lutz, Vice President Mr. Mike Mcrae, Gen. Mgr. Mr. John Panko Ms. Meredith Powell, Assistant
Contact Information
Principal: Mr. Blaise Alexander, President
Principal: Mr. ALAN SHANHOLTZ, GENERAL MANAGER
Customer Contact: Ms. Elsie Wessner, Assistant
Business Category

AUTO DEALERS-NEW CARS AUTO DEALERS-USED CARS AUTO DIAGNOSTIC SERVICE AUTO PARTS & SUPPLIES-NEW AUTO REPAIR & SERVICE AUTO BODY REPAIR & PAINTING

Alternate Business Names
Alexander Kia Alexander Nissan Alexander Subaru Aubrey Alexander Inc Aubrey Alexander Toyota Blaise Alexander Chevrolet Buick Pontiac Blaise Alexander Chrysler Jeep Dodge Blaise Alexander Ford Blaise Alexander Greencastle Blaise Alexander Hyundai Mazda

Additional Locations

  • 10 Alexander Dr

    Muncy, PA 17756

  • THIS LOCATION IS NOT BBB ACCREDITED

    1080 E College Ave

    State College, PA 16801

  • 1325 N Susquehanna Trl

    SElinsgrove, PA 17870

  • THIS LOCATION IS NOT BBB ACCREDITED

    1703 W College Ave

    State College, PA 16801

  • 2265 Old Turnpike Rd

    Lewisburg, PA 17837

  • 2501 Lycoming Creek Rd

    Williamsport, PA 17701

  • 2830 Lycoming Creek Rd

    Williamsport, PA 17701

  • 399 Central Rd

    Bloomsburg, PA 17815

  • 399 Central Rd

    Bloomsburg, PA 17815

  • 650 N Antrim Way

    Greencastle, PA 17225 (717) 597-2141

  • 650 NORTH ANTRIM WAY

    GREENCASTLE, PA 17225

  • 800 Market St

    Sunbury, PA 17801

  • 933 Broad St

    Montoursville, PA 17754

  • 1
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Phone Numbers

  • (570) 286-4541(Phone)
  • (570) 494-0121(Phone)
  • (570) 494-1170(Phone)
  • (570) 524-2079(Phone)
  • (570) 546-4925(Phone)
  • (570) 743-1171(Phone)
  • (570) 743-1171(Phone)
  • (570) 784-0794(Phone)
  • (717) 597-2131(Phone)
  • (800) 326-8113(Phone)
  • (800) 326-9230(Phone)
  • (800) 326-9260(Phone)
  • (800) 598-5089(Phone)
  • (800) 983-7235(Phone)
  • (800) 998-1965(Phone)
  • (814) 234-2886(Phone)
  • (814) 234-4321(Phone)
  • (877) 253-4141(Phone)
  • (877) 613-3222(Phone)
  • (570) 286-9299 (Fax)
  • (570) 368-2987 (Fax)
  • (570) 546-8537 (Fax)
  • (570) 735-7212 (Fax)
  • (570) 784-3799 (Fax)
  • (814) 234-4169 (Fax)
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Complaint Detail(s)

4/22/2013 Advertising/Sales Issues
9/16/2012 Problems with Product/Service
8/13/2012 Problems with Product/Service
7/31/2012 Problems with Product/Service
4/28/2012 Problems with Product/Service
4/10/2012 Problems with Product/Service
2/14/2012 Problems with Product/Service
2/3/2012 Problems with Product/Service
12/14/2011 Problems with Product/Service
11/15/2011 Advertising/Sales Issues
11/1/2011 Problems with Product/Service
10/14/2011 Advertising/Sales Issues
2/12/2011 Problems with Product/Service
6/7/2010 Guarantee/Warranty Issues
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