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Find a Location

RPM Auto Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • RPM Auto Center

      13603 Baltimore Ave Laurel, MD 20707-5083

      BBB Accredited Business
    • RPM Auto Center

      7350 Martin Luther King Jr Hwy Hyattsville, MD 20785-5203

      BBB Accredited Business

    Business ProfileforRPM Auto Center

    Auto Body Repair and Painting
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/4/2007

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Collision Repair Services, Conventional & Paintless Dent Removal, Windshield & Glass Repair, Custom Paint, Auto Body Work, Paint Jobs, Frame Straightening, Detailing, Alignment & Suspension Repair, Wheel Repairs, Interior Repairs, Headlamp Restoration, Mechanical Repair Services, Oil Changes, Tire Rotation

    Business Details

    This is a multi-location business.

    Find a Location

    RPM Auto Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • RPM Auto Center

        13603 Baltimore Ave Laurel, MD 20707-5083

        BBB Accredited Business
      • RPM Auto Center

        7350 Martin Luther King Jr Hwy Hyattsville, MD 20785-5203

        BBB Accredited Business
      Location of This Business
      13603 Baltimore Ave, Laurel, MD 20707-5083
      BBB File Opened:
      6/29/2000
      Years in Business:
      25
      Business Started:
      5/12/1998
      Accredited Since:
      10/4/2007
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. Paul Ahadi, Owner
      Contact Information

      Principal

      • Mr. Paul Ahadi, Owner

      Customer Contact

      • Mr. Paul Ahadi, Owner
      Additional Contact Information

      Fax Numbers

      • (301) 210-0748
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/01/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I took my car to RPM on Sept 8th for a 6 day paint job. On the 16th, I was told they had to replace my battery, but they did not advised me of any mechanical issues before conducting the repairs. I received a text saying my car was ready on the 19th. I arrived on the 20th at 8 am to pick up the car and was told the car would be ready at 10 because they had to take pictures and clean the car. At 10:15 I asked for an update. I was told by ***** the lights on the dashboard were on and they don't know what is wrong with the car. I received a call later in the day from the insurance company that the shop had to replace my amplifier. I was told I could pick the car up, but the car would have no sound. The part needed would not be available for 5 to 6 days. I called on the 27th and was told the car would be ready on the 28th. At this time, I told ***** I am not paying the $250 deductible because they caused damage to my car and no one can explain why or how it happened. He said, he would talk to the manager. I arrived on the 30th to pick up the car. I was told I owed $200 and they took $50 off. I asked why would I pay anything when they had the car for 22 days and caused unknown damage to the car. The manager said, "it is fixed isn't it? I don't know if the car is fixed because no one will explain what caused the issue. I don't know why the shop was working on mechanical issues on the car when I came for a paint job. They had the car for 22 days and can't or won't tell me exactly what they did to cause the damage. I want my $200 returned because I am taking the car to another mechanic to have them verify what was done to the car. The car is a 2017 ***** ** *** * sport with less than 48,000 miles. All of the maintenance to the car has been done at a ****** or ***** dealership.
      Read More

      Customer Reviews

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