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Find a Location

Bray & Scarff, Inc. has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bray & Scarff, Inc.

      8610 Cherry Ln Laurel, MD 20707-4950

      BBB Accredited Business
    • Bray & Scarff, Inc.

      8486 Tyco Rd Ste D Vienna, VA 22182-2248

      BBB Accredited Business
    • Bray & Scarff, Inc.

      6801 Wisconsin Ave Bethesda, MD 20815-6104

      BBB Accredited Business
    • Bray & Scarff, Inc.

      6721 Frontier Dr Springfield, VA 22150-1412

      BBB Accredited Business
    • Bray & Scarff, Inc.

      20660 Seneca Meadows Pkwy Germantown, MD 20876-7025

      BBB Accredited Business

    Business ProfileforBray & Scarff, Inc.

    Major Appliance Dealers
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 39 Customer Reviews

    Customer Complaints

    114 complaints closed in last 3 years

    40 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/20/2002

    Years in Business: 94

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Kitchen remodeling, simplified. Our 24 design consultants will help you manage the entire process.

    Business Details

    This is a multi-location business.

    Find a Location

    Bray & Scarff, Inc. has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bray & Scarff, Inc.

        8610 Cherry Ln Laurel, MD 20707-4950

        BBB Accredited Business
      • Bray & Scarff, Inc.

        8486 Tyco Rd Ste D Vienna, VA 22182-2248

        BBB Accredited Business
      • Bray & Scarff, Inc.

        6801 Wisconsin Ave Bethesda, MD 20815-6104

        BBB Accredited Business
      • Bray & Scarff, Inc.

        6721 Frontier Dr Springfield, VA 22150-1412

        BBB Accredited Business
      • Bray & Scarff, Inc.

        20660 Seneca Meadows Pkwy Germantown, MD 20876-7025

        BBB Accredited Business
      Headquarters
      8610 Cherry Ln, Laurel, MD 20707-4950
      BBB File Opened:
      4/14/1998
      Years in Business:
      94
      Business Started:
      1/19/1930
      Business Started Locally:
      1/19/1930
      Business Incorporated:
      12/12/1987
      Accredited Since:
      2/20/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 44961 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD. The expiration date of this license is 8/11/2025.

      These agencies may include:

      Department of Labor, Licensing and Regulation (DLLR)-MD

      500 N. Calvert Street, Room 308

      Baltimore MD 21202

      (410) 230-6231

      http://www.dllr.maryland.gov/license

      BBB records show a license number of 2705019538 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 2/28/2025.

      These agencies may include:

      Department of Professional and Occupational Regulation (DPOR)-VA

      9960 Mayland Drive, Suite 400

      Henrico VA 23233

      (804) 367-8500

      http://www.dpor.virginia.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Bray & Scarff
      • Bray and Scarff
      Business Management
      • Mr. Wayne Powell, Vice President
      • Mr. J. Dennis Scarff, CEO
      • Mr. R. Kenneth Dudson, President
      Contact Information

      Principal

      • Mr. Wayne Powell, Vice President
      • Mr. J. Dennis Scarff, CEO
      Additional Contact Information

      Fax Numbers

      • (301) 470-3410
        Primary Fax
      • (703) 448-6073
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      114 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/02/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a ** washer/dryer from Bray and Scarff and it has been riddled with problems. I am asking that they stand behind their product and return it. They have been awful to work with - not returning calls and offering no help. I am will absolutely never patron them again.
      Read More

      Customer Reviews

      39 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tom W

      1 star

      01/16/2024

      Purchased a n induction stove and had problems in 6 months with 1 burner. They sent a tech out who said “ They should have sent someone else out, I don’t know induction stoves.” He ordered parts and came back and put them in. When my wife turned in the stove it tripped the 40 amp stove breaker and the 200 amp main breaker. I called and the dispatcher told me I had to get an electrician out before they could send a tech out. I convinced them to send the tech back and he ordered all new parts again. Meanwhile I called GE and their tech said he has a wire shorted. GE ordered parts and I am waiting for them. Customer service is poor at best. Asked Candice to call me back which she never did. The girl who answered the phone told me that Candice was being generous by putting someone on hold to communicate a message through the girl I was talking to. Will NEVER go to Bray and Scarff again.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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