BBB serving Vancouver Island began in 1962 when a number of key players in the local business community decided that it was of vital importance to promote ethical business and protect consumers from being ripped off. Since that time we have been actively engaged in the local community providing consumers with business information, complaint handling, educational services, performing investigations and providing ad review monitoring.
Our office is located in Victoria, B.C. However we service both businesses and consumers throughout all of Vancouver Island, the Gulf Islands, Powell River and Haida Gwaii.
BBB is a registered non-profit organization that is completely funded by its Accredited Businesses. All our Accredited Businesses contractually agree to follow the BBB Standards of Trust.
BBB encourages self-regulation and provides a dispute resolution process and business reporting standards that are commonly followed by all BBB's across North America.