BBB Business Review

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BBB Accredited Business since 12/10/2008

Canada Scooters

(250) 383-7383View Additional Phone Numbers2005 Cook Street, VictoriaBC V8T 3P9 Send email to Canada Scooters

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Description

Canada Scooters is committed to providing independence and freedom to the mobility challenged. They offer the sale and service of medical mobility aids including scooters, power chairs, walkers and much more. They offer repair and maintenance for any brand, provide service loaner equipment, and offer emergency roadside service.

BBB Accreditation

A BBB Accredited Business since 12/10/2008

BBB has determined that Canada Scooters meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Canada Scooters' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Canada Scooters

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 07/20/2005Business started: 01/01/2003
Type of Entity

Corporation

Incorporated: February 2003, BC

Business Management
Principal: Joel Sparks (Principal)Neil Jefferis (Manager)Emily Miller (Marketing & Business Development)
Business Category

Scooters - Medical

Products & Services

Canada Scooters offers the retail sale and service of a variety mobility aids including scooters, power chairs, walkers and wheelchairs.

Hours of Operation
Mon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PMSat: 10:00 AM to 04:00 PM
Refund and Exchange Policy

We offer a 30-day exchange on all products sold. We understand that this purchase might be a new experience for you and you are unsure of what model is best for your personal needs. Our policy allows you to purchase with confidence and exchange with no penalties if you didn't select the right one first time out.

Service Area

Canada Scooters serves all of Vancouver Island.

Alternate Business Names
Scooter Life Magazine

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.