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BBB Accredited Business since 12/10/2008
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Canada Scooters is committed to providing independence and freedom to the mobility challenged. They offer the sale and service of medical mobility aids including scooters, power chairs, walkers and much more. They offer repair and maintenance for any brand, provide service loaner equipment, and offer emergency roadside service.
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A BBB Accredited Business since 12/10/2008
BBB has determined that Canada Scooters meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Canada Scooters' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Canada Scooters
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: February 2003, BC
Business ManagementPrincipal: Joel Sparks (Principal)Neil Jefferis (Manager)Emily Miller (Marketing & Business Development)
Scooters - Medical
Products & Services
Canada Scooters offers the retail sale and service of a variety mobility aids including scooters, power chairs, walkers and wheelchairs.
Hours of OperationMon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PMSat: 10:00 AM to 04:00 PM
Refund and Exchange Policy
We offer a 30-day exchange on all products sold. We understand that this purchase might be a new experience for you and you are unsure of what model is best for your personal needs. Our policy allows you to purchase with confidence and exchange with no penalties if you didn't select the right one first time out.
Canada Scooters serves all of Vancouver Island.