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Find a Location

Wade Roberts Plumbing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWade Roberts Plumbing

    Plumber
    BBB accredited business

    Additional business information

    Additional Info:

    BBB4Good Verified Business

    Approved as a BBB4Good Verified purpose-driven business for incorporating community and/or environmental impact into their business model.

    See all additional business information

    At-a-glance

    Customer Reviews

    4.85/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/11/2010

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Wade Roberts Plumbing has been in business since 2005 offering positive and personalized service plus assisting in preventing emergencies. They Specialize in plumbing, gas & HVAC service and installation Their pricing is up front and transparent. They are licensed and fully insured.  

     

    Wade Roberts Plumbing has been approved as a BBB4Good Verified Business for their charitable endeavors, important initiatives such as Tanks to our Veterans, and impactful community involvement through their support of youth mentorship programs.   


    Products & Services

    Residential and commercial plumbing and gas services, tankless and high efficiency hot water heaters, gas-fitting, back flow prevention, drain cleaning, fireplace and furnace maintenance and installation, and heat pumps.

    Business Details

    Location of This Business
    A2 2200 Keating X Rd, Saanichton, BC V8M 2A6
    BBB File Opened:
    7/6/2007
    Years in Business:
    19
    Business Started:
    1/1/2005
    Business Incorporated:
    1/1/2005
    Accredited Since:
    12/11/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of TSBC Licence #LGA0101212 for this business, issued by Technical Safety BC

    These agencies may include:

    Technical Safety BC

    200 - 505 Sixth St

    New Westminster BC V3L 0

    866-5667233

    http://www.safetyauthority.ca

    • Our records show this company is licensed as a gas contractor by TSBC Licence #LGA0101212.

      Journeyman Plumber , Industry Training Authority # 02071-PL-05.

      Worksafe coverage is active and in good standing.

    Alternate Business Name
    • Wade Roberts Plumbing Ltd.
    Business Management
    • Wade Roberts, Co-Owner
    • Vangel Roberts, Co-Owner
    Contact Information

    Principal

    • Wade Roberts, Co-Owner

    Customer Contact

    • Wade Roberts, Co-Owner
    • Vangel Roberts, Co-Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/12/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Wade Roberts Plumbing came to my home on 2023/07/08 to resolve a low water pressure issue in my kitchen faucet. Unfortunately , the plumber failed to fix the problem that was indicated. He repaired a kink on the hot water pipe , and one located near the hot water heater. The water pressure was still low , as he failed to fix the issue. I was charged $775.85 for the repair on the pipes that only took some 40 minutes to do. I asked for a break down of the total cost of service; parts and labour. However, the plumber refused to give the hourly rate and list the parts and costs. I feel that I was overly charged for the service. It should have cost less than $300.00. Other plumbers that were called all gave me an hourly rate and parts cost.
    Read More

    Customer Reviews

    27 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alexander D

    5 stars

    05/01/2024

    Very prompt, friendly and competent service. Extremely pleased with Zach and the professionalism of the company including the first contact--Delaney-- on the phone. Will definitely use again when needed. Alex. D.

    Wade Roberts Plumbing Response

    08/01/2024

    Good morning! What an absolutely wonderful way to begin my week. Thank you very much for sharing this experience with me. I have let Delaney and Zach both know :D Cheers! L

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