BBB Accredited Business since 07/13/2012
Empire Valley Plumbing Ltd.
(250) 735-1355View Additional Phone Numbers4281 Michigan Rd, Port Alberni, BC V9Y 5Z4
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We are a family-owned and operated Plumbing & Heating company servicing the Mid to West Coast of Vancouver Island.
We strive for customer service excellence.
Let us earn your business today.
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A BBB Accredited Business since 07/13/2012
BBB has determined that Empire Valley Plumbing Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Empire Valley Plumbing Ltd.'s rating include:
- Length of time business has been operating.
Factors that raised Empire Valley Plumbing Ltd.'s rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Industry Training Authority-BC
800-8100 Granville Avenue
Richmond, BCV6Y 3T6
BC Safety Authority
505 - 6th Street, Suite 200
New Westminster, BCV3L 0E1
BBB records show a license number of 003575-PL-10 for this company, issued by Industry Training Authority-BC. Their web address is http://www.itabc.ca.Type: Trade License
BBB records show a license number of 102463 for this company, issued by BC Safety Authority. Their web address is http://www.safetyauthority.ca.Type: Ministry of Public Safety
Type of Entity
Contact InformationPrincipal: Michael Harrison (Owner/Operator) Lisa Harrison (Office Admin)
Products & Services
- same day hot water tank replacements
- furnace servicing/repairs
- pipe camera inspection
- drain cleaning
- emergency sewer, water and drain line replacement.
Excavation services are also available.
Hours of Operation
24 hours a day/7 days a week
Refund and Exchange Policy
We guarantee our work and customer satisfaction.
Empire Valley Plumbing & Heating serves the Mid to West Coast of Vancouver Island including Parksville, Qualicum, Port Alberni, Tofino and Ucluelet.