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BBB Accredited Business since 07/13/2012

Empire Valley Plumbing Ltd.

(250) 735-1355View Additional Phone Numbers4281 Michigan Rd, Port AlberniBC V9Y 5Z4

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Description

We are a family-owned and operated Plumbing & Heating company servicing the Mid to West Coast of Vancouver Island.

We strive for customer service excellence.

Let us earn your business today.

BBB Accreditation

A BBB Accredited Business since 07/13/2012

BBB has determined that Empire Valley Plumbing Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Empire Valley Plumbing Ltd.'s rating include:

  • Length of time business has been operating.

Factors that raised Empire Valley Plumbing Ltd.'s rating include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Information

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BBB file opened: 07/06/2012Business started: 05/03/2011
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Industry Training Authority-BC
800-8100 Granville Avenue
Richmond, BCV6Y 3T6
http://www.itabc.ca

BC Safety Authority
505 - 6th Street, Suite 200
New Westminster, BCV3L 0E1
http://www.safetyauthority.ca

BBB records show a license number of 003575-PL-10 for this company, issued by Industry Training Authority-BC. Their web address is http://www.itabc.ca.

Type: Trade License

BBB records show a license number of 102463 for this company, issued by BC Safety Authority. Their web address is http://www.safetyauthority.ca.

Type: Ministry of Public Safety

Type of Entity

Sole Proprietor

Contact Information
Principal: Michael Harrison (Owner/Operator) Lisa Harrison (Office Admin)
Business Category

Plumbing Contractors

Products & Services

We offer:

- same day hot water tank replacements
- furnace servicing/repairs
- pipe camera inspection
- drain cleaning
- emergency sewer, water and drain line replacement.

Excavation services are also available.

Hours of Operation

24 hours a day/7 days a week

Refund and Exchange Policy

We guarantee our work and customer satisfaction.

Service Area

Empire Valley Plumbing & Heating serves the Mid to West Coast of Vancouver Island including Parksville, Qualicum, Port Alberni, Tofino and Ucluelet.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.