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BBB Accredited Business since 10/31/2012

Drain Pro Plumbing

(250) 652-5588View Additional Phone Numbers1109 Lucille Dr, Brentwood BayBC V8M 1H6

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BBB Accreditation

A BBB Accredited Business since 10/31/2012

BBB has determined that Drain Pro Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Drain Pro Plumbing's rating include:

  • Length of time business has been operating.

Factors that raised Drain Pro Plumbing's rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Industry Comparison| Chart

Plumbing Contractors, Drainage Contractors, Sump Pump Contractors, Plumbing - Renovation & Repair, Water & Sewer Line Protection, Water Heaters-Parts & Supplies, Septic Tanks & Systems Cleaning, Water Heaters-Dealers, Flood assistance, Waterproofing Contractors, Water Heaters-Repairing, Sewer Inspection, Sewer Contractors, Plumbing Drains & Sewer Cleaning

Additional Information

top
BBB file opened: 10/25/2012Business started: 06/01/2010
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Industry Training Authority-BC
800-8100 Granville Avenue
Richmond, BCV6Y 3T6
http://www.itabc.ca

Type of Entity

Corporation

Incorporated: June 2010, BC

Contact Information
Principal: Jaeson Navaroli (President) Nancy Fischer (Bookkeeper)
Business Category

Plumbing Contractors, Drainage Contractors, Sump Pump Contractors, Plumbing - Renovation & Repair, Water & Sewer Line Protection, Water Heaters-Parts & Supplies, Septic Tanks & Systems Cleaning, Water Heaters-Dealers, Flood assistance, Waterproofing Contractors, Water Heaters-Repairing, Sewer Inspection, Sewer Contractors, Plumbing Drains & Sewer Cleaning

Products & Services

Drain Pro provides residential and commercial customers with comprehensive plumbing services. Specializing in drain cleaning, hot water tanks and plumbing fixtures, their plumbing services also include drain repairs, perimeter drainage, sewers and main sewage cleaning.

Hours of Operation

24/7

Service Area

Serving Greater Victoria

Alternate Business Names
Drain Pro Plumbing & Drainage Ltd.
Industry Tips
Heating Your Home

Map & Directions

Map & Directions

Address for Drain Pro Plumbing

1109 Lucille Dr

Brentwood Bay, BC V8M 1H6

To | From

LocationsX

1 Locations

  • 1109 Lucille Dr 

    Brentwood Bay, BC V8M 1H6(250) 656-5290
    (250) 652-5588

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Vancouver Island. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Drain Pro Plumbing is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (250) 656-5290
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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on March 4, 2014.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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Industry Tips for Plumbing Contractors

Heating Your Home
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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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