BBB Accredited Business since 06/16/2011
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A BBB Accredited Business since 06/16/2011
BBB has determined that Victoria Marriott Inner Harbour meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Victoria Marriott Inner Harbour's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Victoria Marriott Inner Harbour
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|02/03/2015||Advertising / Sales Issues | Read Complaint Details|
Type of Entity
Contact InformationPrincipal: April Dawn Best (Executive Assistant)Customer Contact: Stephen Roughley (General Manager) Liz Dafoe (Accounts Payable)
Alternate Business NamesMarriott International Franchise, Victoria Downtown Hotel Leaseholds Ltd.
Map & Directions
Map & Directions
Address for Victoria Marriott Inner Harbour
728 Humboldt Street
Victoria, BC V8W 3Z5