BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 08/28/2015

HeatMasters

(250) 391-0050#48 - 2147 Sooke Road, VictoriaBC V9B 1W4 Send email to HeatMasters



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BBB Accreditation

A BBB Accredited Business since 08/28/2015

BBB has determined that HeatMasters meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised HeatMasters' rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on HeatMasters

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2 Customer Reviews

Additional Information

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BBB file opened: 07/20/2005Business started: 01/01/1994
Licensing, Bonding or Registration

Lance Czop is licensed by BC Safety authority as a Gas Contractor LGA0004492 and has satisfied the requirements of BC Safety Authority to perform the duties of a Class B Gas Fitter reg.no. 18445.

Type of Entity

Corporation

Incorporated: January 2002, BC

Contact Information
Principal: Lance Czop (Owner)
Business Category

Heating Contractors, Furnace Cleaning, Furnace Sales & Service, Fireplace/Gas - Installation and Repair, Fireplaces, Contractors - Sheet Metal, Heat Pumps, Contractor - Gas

Hours of Operation

8am - 5pm 24 hour repair service

Refund and Exchange Policy

Requests for refund must be made within 30 days with effort made to resolve.

Service Area

Serving Greater Victoria

Alternate Business Names
HMS HeatMaster Systems Ltd.

Customer Review Rating plus BBB Rating Summary

HeatMasters has received 5.0 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.