BBB Business Review

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Glass Smith & Co. Ltd.

Phone: (250) 475-3388Fax: (250) 475-3377View Additional Phone Numbers3311 Tennyson Avenue, VictoriaBC V8Z 3P5 Send email to Glass Smith & Co. Ltd.http://www.glasssmith.ca

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Description

We are a family-owned business that has been serving Victoria since 1967.

We are your One Stop Glass Shop for auto glass, residential windows & Thermalpanes, mirrors, screens & greenhouse glass.

Classes in stained glass, mosaics & glass fusing are available as well as all supplies.

BBB Accreditation

Glass Smith & Co. Ltd. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Glass Smith & Co. Ltd.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Glass Smith & Co. Ltd.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 07/20/2005Business started: 01/01/1967
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Tim Smith (Contact) Carol Smith (Accounts)
Business Category

Glass-Auto, Plate, Window, Etc., Sandblasting Equipment & Supplies, Glass Beads-Industrial, Auto Repair - Windshield, Glass Shops, Mirrors, Mosaics, Glass-Stained & Leaded

Products & Services

We offer:

- Thermalpane windows
- Vinyl windows
- Tempered glass
- single pane glass
- picture glass
- greenhouse glass
- screens & rescreening
- auto glass (including windshields)
- Mirrors
- Stained glass
- Mosaics
- Fused classes & supplies.

We also handle ICBC vendor & Insurance glass claims.

Refund and Exchange Policy

No refund available on custom cut sizes & specially-ordered windows.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.