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BBB Accredited Business since 04/08/2009

RevenueWire Inc.

Phone: (250) 590-2273Fax: (250) 590-2271View Additional Phone Numbers#1205 - 4464 Markham Street, VictoriaBC V8Z 7X8 Send email to RevenueWire Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 04/08/2009

BBB has determined that RevenueWire Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised RevenueWire Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 180 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

180 complaints closed with BBB in last 3 years | 66 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues23
Billing / Collection Issues66
Delivery Issues4
Guarantee / Warranty Issues2
Problems with Product / Service85
Total Closed Complaints 180

Additional Information

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RevenueWire handles the sales and distribution of software and digital products for many developers and publishers worldwide.

If you are having technical issues with a specific product, please contact the publisher directly for assistance. Or, to request a refund on any product purchased using RevenueWire's SafeCart, please contact Customer Care at 1-855-430-0727. Due to differences in processing times by the major credit card issuing banks, refund times may extend to 15 business days.

Some of their products are sold with an automatic renewal service. This helps ensure that your software stays current with the latest updates and enhancements by automatically renewing your software license before it expires. This renewal service automatically charges an amount equal or less than the current price of the software (plus applicable taxes), prior to the expiration of your software license, to prevent any interruptions in service. If you wish to cancel the automatic renewal service, you may cancel your enrollment at any time by logging in to your SafeCart account at www.safecart.com/new-login. Or, by contacting Customer Care at 1-855-430-0727.

Sometimes when installing a product, you will be offered a free software download, or trial version to download, at no cost. If you decide to open and use that software, you will be prompted to buy the full version. However, you will not be charged unless you purchase. If you decide not to purchase, you can delete the software with no cost or obligation.

BBB file opened: 02/12/2008Business started: 10/01/2007
Type of Entity

Corporation

Incorporated: November 2004, BC

Business Management

RevenueWire Inc. is a stand alone company, but has the same owners as Paretologic BID 1090269 which is also an accredited business.

Contact Information
Principal: Jennifer Tucker (Team Lead) Kim Krenzler (Director of Human Resources) Roberta Leach (CEO) Chantelle Nicoletti (Customer Support) Adrian Pereira (Board Member / Founder) Elton Pereira (Board Member / Founder) Cindy Webster (Finance Administrator) Don Wharton (Board Member / Founder)
Business Category

Computers Software & Services, Payment Processing Service

Products & Services

Founded in 2007, RevenueWire entered the growing affiliate-fueled e-commerce arena as a new platform for digital product merchants and affiliate marketers. RevenueWire's payment processing system, SafeCart, combined with highly accurate sales referral tracking and analytics tools, provide affiliate marketers and merchants with highly profitable digital product promotion and sales.

Alternate Business Names
Safecart, Safecart.com
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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.